TERMS AND CONDITIONS

We accept all major credit cards.

THIS ONLINE SHOPPING SITE CANNOT BE USED TO PLACE ORDERS OUTSIDE THE MAINLAND UK.

All goods supplied remain the property of Sign & Graphics Solutions until payment has been received.

Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller.

Please note that all plywood sizes specified have a +/- tolerance of 1.5mm.

Please note that all product images used on this website are for illustration purposes only and are not photos of each specific product.

Delivery And Handling

We offer free delivery within the mainland UK (excl. Northern Ireland, Channel Islands, Scottish Highlands and Offshore Locations).

We do not offer free delivery to the following postcodes and due to additional costs may charge extra for the following post codes HA, HS, IV, KA, KW, PA and PH.

Customers will be responsible for the carriage/delivery cost of all returns.

Delivery Schedule

We aim to dispatch all orders within 3 to 5 working days (excl. weekends and bank holidays) for stock items. Expected delivery dates or times are given as a guide only. We cannot be held liable for any losses or costs incurred from delivery at a different date or time.
 

Guarantee

Important signing of the carriers ticket. Check all goods for quantity and damage before signing the carriers ticket.

NO CLAIM for loss or damage will be accepted once the ticket has been signed under the text RECEIVED IN GOOD CONDITION. Just signing as “unchecked” or “unexamined” is NOT acceptable for a later claim. In the event of damaged goods, do not accept delivery and sign the carriers ticket DAMAGED and then contact us.

We guarantee your satisfaction. All of our products come with a 7 day no quibble guarantee subject to our returns policy. Any returned non faulty goods will be subject to a restocking charge of £10.00 or 20 percent of order whichever is the greater will apply. Customers will be responsible for the carriage/delivery cost of all returns.

Privacy Policy

We do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to keep track of which products you’ve viewed and a few other features. 
You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy

Products can only be returned if faulty, or not made to the specification given. In order to receive a refund, your purchase must be returned in original packaging and with all manuals and accessories (other agreed returns must also be in as-new condition).

If the products are considered faulty by ourselves or the manufacturer we will at our discretion either rectify the problem or offer a full refund and you will incur no return postage costs.
If the returned goods are found not to be faulty a fee for carriage will be charged for re-delivery and the goods will be returned to you with no credit being made to your account or refund given.
If we accept the return of non faulty goods a restocking charge of £10.00 or 20 percent of order whichever is the greater will apply.
Customers will be responsible for the carriage/delivery cost of all returns.

Please allow 14 days from date of return for refunds to be processed and credited to your account.

Your rights (if applicable) to return goods are protected under the EU Distance Selling Directive.

Remittance Terms

All goods purchased must be paid for before delivery.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.